Roseau, Dominica (July 15th, 2020) – Flow Dominica has evolved its popular LTE Broadband Service to provide greater connectivity and faster broadband speeds for customers who are unable to access the company’s fibre network.
The LTE Broadband Service, which provides cost-effective, reliable high-speed internet access using Flow’s 4G LTE mobile network, was successfully introduced last year as the company continues to work to meet the demand for broadband connections following the passage of Hurricane Maria in 2017.
Now, amid calls for increased social distancing due to the COVID-19 pandemic, including work-from-home protocols and online learning, Flow is supporting Dominicans by enhancing its existing three tailored plans based on a customer’s specific broadband requirements.
“We understand the country is heavily relying on our services at this time, and likewise, we are committed to providing reliable connections and support wherever possible. While we may be physically separated at this time, we want to give Dominicans peace of mind and reaffirm our commitment to keeping them connected to the things that matter most,” said Lorraine Mitchell, Commercial Manager, Flow Dominica.
Effective July 9th, 2020, customers have been migrated to an enhanced LTE Broadband service which now allows them to be connected throughout the month without the worry of losing connectivity. To ensure all customers continue to receive best quality service Flow has now instituted a daily fair usage policy to guarantee exceptional quality of service for every customer.
“There is no doubt the need for connectivity is urgent and we are moving with haste to meet the demand. Similarly, we are also pleased to be able to provide a facility that now helps our customers to seamlessly manage their usage. We made these changes based on direct feedback and we are confident all users will be happy with the enhancements made to our LTE Broadband product,” added Mitchell.
Flow’s LTE Broadband Service is available at the Flow Flagship Store and Partner Locations including Depex in Roseau, Club DVD in Marigot and Cabrits Agencies in Portsmouth.
About Cable & Wireless Communications
C&W Communications (C&W), part of the Liberty Latin America group of companies, is a full-service communications and entertainment provider and delivers market-leading video, broadband, telephony and mobile services to consumers in more than 20 markets.
Through its business division, C&W provides data centre hosting, domestic and international managed network services, and customized IT service solutions, utilizing cloud technology to serve business and government customers. C&W also operates a state-of-the-art submarine fibre network – the most extensive in the region.
Learn more at www.cwc.com.
About Liberty Latin America
Liberty Latin America is a leading communications company operating in over 20 countries across Latin America and the Caribbean under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, UTS and Cabletica.
The communications and entertainment services that we offer to our residential and business customers in the region include digital video, broadband internet, telephony and mobile services. Our business products and services include enterprise-grade connectivity, data centre, hosting and managed solutions, as well as information technology solutions with customers ranging from small and medium enterprises to international companies and governmental agencies.
In addition, Liberty Latin America operates a sub-sea and terrestrial fibre optic cable network that connects over 40 markets in the region.
Liberty Latin America has three separate classes of common shares, which are traded on the NASDAQ Global Select Market under the symbols “LILA” (Class A) and “LILAK” (Class C), and on the OTC link under the symbol “LILAB” (Class B). For more information, please visit www.lla.com.
