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Dynamic group of hospitality professionals set to lead resort to new levels of excellence
A new management team has been appointed at InterContinental Dominica Cabrits Resort & Spa, where refined luxury meets unspoiled nature, on the island that is considered one of the Caribbean’s best-kept secrets. The positions that have been newly appointed are Director of Human Resources, Director of Engineering, Food & Beverage Manager and Marketing Manager. The experienced new team will work together to further elevate service standards of Dominica’s leading resort, while nurturing local talent and deepening exposure to global best practices. These appointments underscore the property’s commitment to excellence in areas such as sustainability and unparalleled guest and event experiences.
Monish Duggal – Director of Human Resources: A proactive, focused and committed professional, Monish Duggal has more than 25 years of experience in the hospitality industry. Commercially astute, with the ability to identify business opportunities and implement effective tools to raise corporate profile and consolidate growth, Duggal has held roles with Velero Hotel, a Vignette Collection and Millennium Group of Hotels & Resorts in Doha, as well as Warwick International Hotels & Resorts in the Fiji Islands, Hyatt International, and Taj Hotels in India. A champion in converting personality-driven organizations into process-driven organizations, Duggal is well-versed in market scenarios and well-connected with the best available industry talent. He looks forward to implementing an open-door policy to encourage employee engagement.
Jeffrey OtienoAhuya – Director of Engineering: With over 15 years of distinguished leadership in engineering operations across the global hospitality industry, Jeffrey Otieno Ahuya has a proven track record of optimizing maintenance systems, spearheading sustainability initiatives, and ensuring seamless operational excellence in luxury hotels and resorts around the world. His career spans prestigious brands such as Hyatt, Kempinski, Fairmont, and Marriott, where he has successfully led pre-opening teams, managed multi-property engineering operations, and implemented cutting-edge MEP (Mechanical, Electrical, Plumbing) systems. His achievements include driving Earth Check certifications, reducing energy costs, and enhancing guest satisfaction through innovative engineering solutions. Jeffrey is poised to lead the engineering team with a focus on efficiency, safety, and environmental stewardship, ensuring Intercontinental Dominica remains at the forefront of sustainable luxury hospitality.
Vivek Dalal – Food & Beverage Manager: A dynamic and globally experienced Food & Beverage professional with a career spanning over 16 years, Vivek Dalal has worked across diverse cultures and prestigious hospitality brands such as Oberoi Group, Starwood luxury collection brand, and Taj Group. Having lived and worked in India, the UAE, Botswana, Zambia, Saudi Arabia, and the Caribbean, Dalal has been part of luxury hospitality environments where he has refined his approach to operational control, service innovation, and team empowerment. His professional philosophy is grounded in living and creating experiences, not just delivering service, and an approach that emphasizes quality, storytelling, and guest connection, while ensuring sustainability, efficiency, and profitability. Dalal is leading the way for a new era of food and beverage management in the region – modern, mindful, and meaningful
Marcy Gachette – Marketing Manager: A distinguished marketing and tourism professional with over 20 years of experience in the hospitality and tourism industry, Marcy Gachette currently serves as Marketing Manager at InterContinental Dominica Cabrits Resort & Spa while also holding the position of Director of Membership for the Dominica Hotel & Tourism Association. Her extensive expertise spans traditional and digital marketing, along with strategic leadership roles in both the public and private sectors. Gachette began her hospitality career at the Radisson Hotel in New York and advanced to Guest Service Manager at Club Quarters Hotel Wall Street. During her eight years in Dominica’s public tourism sector, she led numerous impactful initiatives, including Tourism Awareness Month 2016, the Adopt-a-Segment Program, the “Dominica Update” website and newsletter, and the island’s inaugural voluntourism calendar. She holds an MBA in Tourism and Hospitality Management and is currently pursuing a doctorate in tourism management.
For more information about the resort, visithttp://www.intercontinental.com/cabritsresort.
Dynamic group of hospitality professionals set to lead resort to new levels of excellence
A new management team has been appointed at InterContinental Dominica Cabrits Resort & Spa, where refined luxury meets unspoiled nature, on the island that is considered one of the Caribbean’s best-kept secrets. The positions that have been newly appointed are Director of Human Resources, Director of Engineering, Food & Beverage Manager and Marketing Manager. The experienced new team will work together to further elevate service standards of Dominica’s leading resort, while nurturing local talent and deepening exposure to global best practices. These appointments underscore the property’s commitment to excellence in areas such as sustainability and unparalleled guest and event experiences.
Monish Duggal – Director of Human Resources: A proactive, focused and committed professional, Monish Duggal has more than 25 years of experience in the hospitality industry. Commercially astute, with the ability to identify business opportunities and implement effective tools to raise corporate profile and consolidate growth, Duggal has held roles with Velero Hotel, a Vignette Collection and Millennium Group of Hotels & Resorts in Doha, as well as Warwick International Hotels & Resorts in the Fiji Islands, Hyatt International, and Taj Hotels in India. A champion in converting personality-driven organizations into process-driven organizations, Duggal is well-versed in market scenarios and well-connected with the best available industry talent. He looks forward to implementing an open-door policy to encourage employee engagement.
Jeffrey OtienoAhuya – Director of Engineering: With over 15 years of distinguished leadership in engineering operations across the global hospitality industry, Jeffrey Otieno Ahuya has a proven track record of optimizing maintenance systems, spearheading sustainability initiatives, and ensuring seamless operational excellence in luxury hotels and resorts around the world. His career spans prestigious brands such as Hyatt, Kempinski, Fairmont, and Marriott, where he has successfully led pre-opening teams, managed multi-property engineering operations, and implemented cutting-edge MEP (Mechanical, Electrical, Plumbing) systems. His achievements include driving Earth Check certifications, reducing energy costs, and enhancing guest satisfaction through innovative engineering solutions. Jeffrey is poised to lead the engineering team with a focus on efficiency, safety, and environmental stewardship, ensuring Intercontinental Dominica remains at the forefront of sustainable luxury hospitality.
Vivek Dalal – Food & Beverage Manager: A dynamic and globally experienced Food & Beverage professional with a career spanning over 16 years, Vivek Dalal has worked across diverse cultures and prestigious hospitality brands such as Oberoi Group, Starwood luxury collection brand, and Taj Group. Having lived and worked in India, the UAE, Botswana, Zambia, Saudi Arabia, and the Caribbean, Dalal has been part of luxury hospitality environments where he has refined his approach to operational control, service innovation, and team empowerment. His professional philosophy is grounded in living and creating experiences, not just delivering service, and an approach that emphasizes quality, storytelling, and guest connection, while ensuring sustainability, efficiency, and profitability. Dalal is leading the way for a new era of food and beverage management in the region – modern, mindful, and meaningful
Marcy Gachette – Marketing Manager: A distinguished marketing and tourism professional with over 20 years of experience in the hospitality and tourism industry, Marcy Gachette currently serves as Marketing Manager at InterContinental Dominica Cabrits Resort & Spa while also holding the position of Director of Membership for the Dominica Hotel & Tourism Association. Her extensive expertise spans traditional and digital marketing, along with strategic leadership roles in both the public and private sectors. Gachette began her hospitality career at the Radisson Hotel in New York and advanced to Guest Service Manager at Club Quarters Hotel Wall Street. During her eight years in Dominica’s public tourism sector, she led numerous impactful initiatives, including Tourism Awareness Month 2016, the Adopt-a-Segment Program, the “Dominica Update” website and newsletter, and the island’s inaugural voluntourism calendar. She holds an MBA in Tourism and Hospitality Management and is currently pursuing a doctorate in tourism management.
For more information about the resort, visithttp://www.intercontinental.com/cabritsresort.
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The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making
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