The Secret Bay guest experience is marked by intimate, discrete, and remarkably personalized 6-star service with impeccable attention to detail, which we attribute to our dedicated team of highly motivated and multi-talented service professionals.

Begin Your Secret Bay journey

Available positions:

Villa Host

Performs routine duties in cleaning and servicing of villas with the highest standard of sanitation. The Villa Host may be required to prepare breakfast on request.  The Villa Host must be pleasant, honest, friendly, communicate clearly and able to address guest requests and problems.

The ideal candidate must have completed secondary level education, have  experience in housekeeping and be able to cook simple meals. Living in or near Portsmouth is preferred.

Concierge

Assist the Guest Services Manager in ensuring an exceptional guest experience  by personally meeting with all guests in order to plan and coordinate all activities and special services.

Certification in Hospitality & Tourism Studies, experience in similar position preferred, familiarity with local attractions, including restaurants, bar, national events, service providers, strong verbal and written communication skills.

Villa Host Supervisor

Reporting to the Villa Services Manager, the Villa Host Supervisor is responsible for supervising the Villa Hosts ensuring standards of cleanliness are maintained in villas and public areas as well as ensuring in villa pre-stocking, pre-arrival preparation of villas, laundry, food and beverage are managed efficiently for an exceptional guest experience.

The ideal candidate must be certified in the field of Tourism &  Hospitality with previous experience at Supervisory level particularly in Housekeeping and knowledgeable of Housekeeping standards.  Must  also be highly organized  and possess excellent communication skills both written and oral. Must also have a keen eye for detail.

Villa Services Manager

Responsible for the overall operation of the villas and management of the team including coordination of services ensuring guests needs are met at all times while maintaining the company very high standards.  Takes a lead role in resolving guest issues to ensure a memorable experience.

Must have served in a leadership capacity at a luxury villa establishment working as part of a team.  Must have extremely high work standards, be customer-focused, be conscientious and highly organised.

Submit your cover letter and resume including the names of two (2) past employment references to: [email protected] with the subject line indicating the position you are applying for.

Deadline for receipt of applications March 31, 2021.