Trending
Emonews
Discover Dominica Authority, in collaboration with Outsource Development Inc., announces the “Elevate Your Service” training series, set to run from Aug. 19 to Sept. 10, 2024. This initiative aims to enhance the skills of tourism frontline personnel across various sectors, including accommodation providers, taxi service providers, craft and souvenir vendors, tour guides, and more.
The comprehensive training program will cover essential topics such as effective communication, dealing with difficult situations, adding value to the visitor’s experience, team building, and conflict resolution with colleagues and clients. The goal is to ensure that Dominica’s tourism professionals are well-equipped to deliver exceptional service to visitors.
Odile Jno Baptiste, Discover Dominica Authority’s Product Promotions Manager, emphasized the significance of the training: “Elevating the service standards of our tourism professionals is crucial for enhancing the overall visitor experience in Dominica. This training series will empower our frontline personnel with essential skills and knowledge, enabling them to navigate industry challenges and exceed visitor expectations. By investing in their development, we ensure that our visitors receive exceptional service, which is vital for the growth and sustainability of our tourism sector.”
The training schedule is as follows:
At the end of the session, each participant will receive a certificate of participation. It is anticipated that the participants will apply the knowledge to their respective fields to improve the quality of service delivered to visitors.
To register or for more information, contact the Authority’s Quality Assurance Team at 767-255-8221 or visit the main office at 5-7 Great Marlborough Street, Roseau.
Discover Dominica Authority, in collaboration with Outsource Development Inc., announces the “Elevate Your Service” training series, set to run from Aug. 19 to Sept. 10, 2024. This initiative aims to enhance the skills of tourism frontline personnel across various sectors, including accommodation providers, taxi service providers, craft and souvenir vendors, tour guides, and more.
The comprehensive training program will cover essential topics such as effective communication, dealing with difficult situations, adding value to the visitor’s experience, team building, and conflict resolution with colleagues and clients. The goal is to ensure that Dominica’s tourism professionals are well-equipped to deliver exceptional service to visitors.
Odile Jno Baptiste, Discover Dominica Authority’s Product Promotions Manager, emphasized the significance of the training: “Elevating the service standards of our tourism professionals is crucial for enhancing the overall visitor experience in Dominica. This training series will empower our frontline personnel with essential skills and knowledge, enabling them to navigate industry challenges and exceed visitor expectations. By investing in their development, we ensure that our visitors receive exceptional service, which is vital for the growth and sustainability of our tourism sector.”
The training schedule is as follows:
At the end of the session, each participant will receive a certificate of participation. It is anticipated that the participants will apply the knowledge to their respective fields to improve the quality of service delivered to visitors.
To register or for more information, contact the Authority’s Quality Assurance Team at 767-255-8221 or visit the main office at 5-7 Great Marlborough Street, Roseau.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making
The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
We’re excited to introduce Emonew, Dominica’s fresh new source for general country news. From community updates to national stories, we’re here to keep you informed, connected, and up to date.
Copyright Emonews 2025
