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Discover Dominica Authority (DDA), in collaboration with the Outsource Development Center, successfully conducted a conflict resolution training session for Tourism Hair Braiders and Vendors on Tuesday, March 26, 2024, at the National Development Foundation of Dominica (NDFD) Conference Room.
The session equipped participants with essential conflict resolution skills tailored to their roles. The topics covered included understanding the root causes of conflicts, communication skills, listening techniques, conflict styles, emotional intelligence, and recognizing and managing emotions to resolve conflicts. Dr. Precious Anthony facilitated the session.
Ms. Odile Jno Baptiste, Product Promotions Manager at Discover Dominica Authority, expressed satisfaction with the participants’ active engagement and sharing of experiences during the training sessions. She is confident that participants have acquired theoretical knowledge and practical skills that can be applied professionally to improve the quality of service delivered to visitors.
Upon completion of the session, each participant was awarded a certificate of participation. DDA remains committed to providing training programs for tourism stakeholders.
For more information on Dominica, contact Discover Dominica Authority at +1-767-448-2045 or www.discoverdominica.com; follow Dominica on Twitter, Instagram, Facebook, and YouTube.
Discover Dominica Authority (DDA), in collaboration with the Outsource Development Center, successfully conducted a conflict resolution training session for Tourism Hair Braiders and Vendors on Tuesday, March 26, 2024, at the National Development Foundation of Dominica (NDFD) Conference Room.
The session equipped participants with essential conflict resolution skills tailored to their roles. The topics covered included understanding the root causes of conflicts, communication skills, listening techniques, conflict styles, emotional intelligence, and recognizing and managing emotions to resolve conflicts. Dr. Precious Anthony facilitated the session.
Ms. Odile Jno Baptiste, Product Promotions Manager at Discover Dominica Authority, expressed satisfaction with the participants’ active engagement and sharing of experiences during the training sessions. She is confident that participants have acquired theoretical knowledge and practical skills that can be applied professionally to improve the quality of service delivered to visitors.
Upon completion of the session, each participant was awarded a certificate of participation. DDA remains committed to providing training programs for tourism stakeholders.
For more information on Dominica, contact Discover Dominica Authority at +1-767-448-2045 or www.discoverdominica.com; follow Dominica on Twitter, Instagram, Facebook, and YouTube.
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It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making
The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
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