The Insurance Company of the West Indies (ICWI) has launched two flexible payment plans to assist customers during the COVID-19 pandemic. The Quarterly Payment Plan and the Semi-Annual Plan were developed to assist customers whose finances may have been impacted by the pandemic.
The payment options underline ICWI’s commitment to delivering access to simple, affordable insurance services and consider the needs of customers during this uncertain period.
The payment options are available on annual policies. Premiums for the Quarterly Plan are paid in four (4) equal instalments, 25% upfront followed by three (3) payments every quarter thereafter, while premiums for the Semi-Annual payment plan requires customers to pay 50% upfront, and the balance in six (6) months. In both instances, an economical facility fee is payable upfront.
“Our key priority during this period is to create solutions to assist our customers in the coming months. ICWI cares about the well-being of our customers, and their health, safety and financial security are of paramount importance to us. The payment plans are meant to ease the financial burden that some of our customers may already be facing,” said Earl Edwards, Country Manager of ICWI.
Edwards added that the company has made it easy to conduct business during the COVID-19 pandemic by implementing a number of remote access options to ensure customers continue to receive quality service from the ICWI. These measures include access to the company’s online eClient service portal. Click & Go. Customers will be able to get a quote, purchase, renew, report a claim and pay online, all in the comfort of their home or office. Simply visit icwi.com.
Customers are encouraged to contact ICWI at 440-4294 or on WhatsApp at 235-4293, or visit icwi.com to discuss payment options or to access other services.
