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The Office of the Deputy Governor successfully hosted the 3rd Annual Turks and Caicos Islands Public Service Leadership Forum from June 4β5, 2026, bringing together senior leaders across the public service under this year’s theme, βChampioning Accountability: Leadership for High-Impact Delivery.β
The intensive two-day forum featured a carefully curated lineup of regional and international experts alongside the Public Serviceβs executive leadership and Parliamentarians.
Her Excellency Anya Williams, Deputy Governor and Head of the Public Service, guided the event by delivering the opening address, establishing a clear standard for institutional ownership. She explicitly underscored the philosophical mandate of the forum, stating, “Accountability is the foundation of effective leadership. It is what builds trust, strengthens credibility, improves performance and ensures that we remain focused not simply on processes, but on meaningful outcomes for the people we serve”.
She further explained that “true leadership is not defined by title alone. It is defined by responsibility, integrity, vision and the willingness to deliver results even in challenging times. As leaders, we must continue fostering a culture where accountability is embraced at every level, where excellence is expected, innovation is encouraged, performance is measured and public officers are empowered to deliver high-impact results. It is about ownership. It is about creating systems and cultures where individuals are equipped, supported and motivated to perform at their very best in service to the country. As governments around the world continue to evolve, we too must evolve. Citizens today expect services that are efficient, accessible, transparent, responsive and modern. They expect systems that work, leaders who listen and institutions that can adapt to changing realities.”
In his remarks, Hon. Charles Washington Misick, Premier, highlighted the transformative power of proactive leadership, stating, βOur nation cannot be transformed by leaders who wait. It will be transformed by leaders who act. Leaders who anticipate. Leaders who innovate. Leaders who take ownership. Leaders who understand that public service is not merely a position to be occupied but a mission to be pursued. Ask not first where others must improve. Ask first where you must improve. Ask not who is responsible for the challenges. Ask how you can become part of the solution. Ask not what excuses exist. Ask what results are required. Because leadership begins when excuses endβ.
Reinforcing the importance of clear expectations and public trust, Her Excellency Dileeni Daniel-Selvaratnam, Governor, highlighted accountability as a foundational strength of the public service, stating, βAccountability properly understood is not a threat or about blame. It is one of the foundations of a functioning public service. It creates clarity about what is expected. It builds public trust. It tells every civil servant at every level that standards are real and will be upheld and that strong performance will be recognised”.
Moderated by the Acting Permanent Secretary of the Office of the Deputy Governor, Ms. Julianna Musgrove, the Forum secured highly sought-after international speakers to provide cutting-edge strategies for organisational growth. Among them was Mrs. Prudence Pitter, MBA, SPHR, GPHR, a celebrated TEDx speaker, former Global Fortune 100 HR leader, and the founder and CEO of PEARRM Services. She delivered an impactful keynote presentation titled “Leadership Excellence: Transforming Public Service Through Mindset, Accountability and Action”. Grounded in the premise that “leadership is a decision, not a title”, Pitter challenged senior officials to lead proactively by embodying clear vision, deliberate courage and radical accountability. She introduced practical frameworks, including the “3 Cs” of Accountability (Commitment, Consistency, and Consequence) and the “5 Whys” of Root Cause Analysis, to guide leaders past simple compliance toward operational excellence.
Mr. Amad Rashad Thompson, PRHI, a transformational keynote speaker, executive coach and expert in helping leaders transition from stuck to strategic and CEO of Astute Talent Management, delivered an engaging keynote session focused on shifting mindsets and maximising human capital within the civil service. Guided by the philosophy that “inaction is the enemy of progress”, Thompson challenged senior leaders to transition from standard management to transformative, action-orientated leadership. His presentation centred on adopting a “SHYFT” mindset to overcome complacency, implementing strategies to value and empower the workforce and equipping participants with concrete tools to drive professional alignment, strengthen operational efficiency and foster a lasting culture of accountability across government departments.
The agenda on day one bridged the gap between theoretical policy and actionable public service. There was an interactive and highly anticipated ministerial panel discussion titled βFrom the Public Service and Private Sector to Parliamentarians: A Dual Take on Accountability,β which analysed how responsibility must be shared across all facets of society. Participating Cabinet Ministers included Premier Hon. Charles Washington Misick, Hon. Arlington Musgrove, Hon. Rachel Taylor, Hon. Kyle Knowles, Hon. Shaun Malcolm and Hon. Akierra Missick, with the discussion hosted by Mrs. Cheryl Forman.
Day two maintained this momentum and transitioned directly into a targeted senior leadership panel discussion titled βFrom Oversight to Ownership: A Senior Leader’s Take on Accountability,β pushing executives past mere compliance to truly own their administrative outcomes. This panel featured Permanent Secretaries Athenee Harvey-Basden, Wesley Clerveaux, Tito Lightbourne, Miquel Swann, Alexandria Missick, Deputy Attorney General Khalila Astwood and Auditor General Khalid Hamid. The discussion was hosted by Mr. Drexwell Seymour.
A major highlight of the interactive session involved a deep dive into the Myers-Briggs Type Indicator (MBTI) results of the 200 public servants who took the assessment prior to the event. As a premier personality profiling framework, the MBTI categorises individuals into distinct behavioural types to reveal how they collaborate and lead. Utilising the cohortβs collective metrics, Ms. Hilary Bendon, MPA, MDR and MBTI-certified advisor to people leaders and expert conflict resolution specialist, guided a critical session on βOwn Your Profile, Optimise Your Impactβ. Ms. Bendon demonstrated how understanding these diverse profiles can minimise workplace friction, optimise communication and maximise organisational impact.
Throughout the duration of the event, participants and civil service partners engaged directly with the sessions through interactive live polling and in-person questions.
The Public Service Leadership Forum serves as a vital, dedicated space where senior executives, department heads and the next generation of public sector change-makers come together to sharpen their strategic focus. By bringing these stakeholders together, the Office of the Deputy Governor aims to ensure that every national initiative is executed with the highest level of efficiency and delivers measurable, lasting value to the citizens of the Turks and Caicos Islands.
The Office of the Deputy Governor successfully hosted the 3rd Annual Turks and Caicos Islands Public Service Leadership Forum from June 4β5, 2026, bringing together senior leaders across the public service under this year’s theme, βChampioning Accountability: Leadership for High-Impact Delivery.β
The intensive two-day forum featured a carefully curated lineup of regional and international experts alongside the Public Serviceβs executive leadership and Parliamentarians.
Her Excellency Anya Williams, Deputy Governor and Head of the Public Service, guided the event by delivering the opening address, establishing a clear standard for institutional ownership. She explicitly underscored the philosophical mandate of the forum, stating, “Accountability is the foundation of effective leadership. It is what builds trust, strengthens credibility, improves performance and ensures that we remain focused not simply on processes, but on meaningful outcomes for the people we serve”.
She further explained that “true leadership is not defined by title alone. It is defined by responsibility, integrity, vision and the willingness to deliver results even in challenging times. As leaders, we must continue fostering a culture where accountability is embraced at every level, where excellence is expected, innovation is encouraged, performance is measured and public officers are empowered to deliver high-impact results. It is about ownership. It is about creating systems and cultures where individuals are equipped, supported and motivated to perform at their very best in service to the country. As governments around the world continue to evolve, we too must evolve. Citizens today expect services that are efficient, accessible, transparent, responsive and modern. They expect systems that work, leaders who listen and institutions that can adapt to changing realities.”
In his remarks, Hon. Charles Washington Misick, Premier, highlighted the transformative power of proactive leadership, stating, βOur nation cannot be transformed by leaders who wait. It will be transformed by leaders who act. Leaders who anticipate. Leaders who innovate. Leaders who take ownership. Leaders who understand that public service is not merely a position to be occupied but a mission to be pursued. Ask not first where others must improve. Ask first where you must improve. Ask not who is responsible for the challenges. Ask how you can become part of the solution. Ask not what excuses exist. Ask what results are required. Because leadership begins when excuses endβ.
Reinforcing the importance of clear expectations and public trust, Her Excellency Dileeni Daniel-Selvaratnam, Governor, highlighted accountability as a foundational strength of the public service, stating, βAccountability properly understood is not a threat or about blame. It is one of the foundations of a functioning public service. It creates clarity about what is expected. It builds public trust. It tells every civil servant at every level that standards are real and will be upheld and that strong performance will be recognised”.
Moderated by the Acting Permanent Secretary of the Office of the Deputy Governor, Ms. Julianna Musgrove, the Forum secured highly sought-after international speakers to provide cutting-edge strategies for organisational growth. Among them was Mrs. Prudence Pitter, MBA, SPHR, GPHR, a celebrated TEDx speaker, former Global Fortune 100 HR leader, and the founder and CEO of PEARRM Services. She delivered an impactful keynote presentation titled “Leadership Excellence: Transforming Public Service Through Mindset, Accountability and Action”. Grounded in the premise that “leadership is a decision, not a title”, Pitter challenged senior officials to lead proactively by embodying clear vision, deliberate courage and radical accountability. She introduced practical frameworks, including the “3 Cs” of Accountability (Commitment, Consistency, and Consequence) and the “5 Whys” of Root Cause Analysis, to guide leaders past simple compliance toward operational excellence.
Mr. Amad Rashad Thompson, PRHI, a transformational keynote speaker, executive coach and expert in helping leaders transition from stuck to strategic and CEO of Astute Talent Management, delivered an engaging keynote session focused on shifting mindsets and maximising human capital within the civil service. Guided by the philosophy that “inaction is the enemy of progress”, Thompson challenged senior leaders to transition from standard management to transformative, action-orientated leadership. His presentation centred on adopting a “SHYFT” mindset to overcome complacency, implementing strategies to value and empower the workforce and equipping participants with concrete tools to drive professional alignment, strengthen operational efficiency and foster a lasting culture of accountability across government departments.
The agenda on day one bridged the gap between theoretical policy and actionable public service. There was an interactive and highly anticipated ministerial panel discussion titled βFrom the Public Service and Private Sector to Parliamentarians: A Dual Take on Accountability,β which analysed how responsibility must be shared across all facets of society. Participating Cabinet Ministers included Premier Hon. Charles Washington Misick, Hon. Arlington Musgrove, Hon. Rachel Taylor, Hon. Kyle Knowles, Hon. Shaun Malcolm and Hon. Akierra Missick, with the discussion hosted by Mrs. Cheryl Forman.
Day two maintained this momentum and transitioned directly into a targeted senior leadership panel discussion titled βFrom Oversight to Ownership: A Senior Leader’s Take on Accountability,β pushing executives past mere compliance to truly own their administrative outcomes. This panel featured Permanent Secretaries Athenee Harvey-Basden, Wesley Clerveaux, Tito Lightbourne, Miquel Swann, Alexandria Missick, Deputy Attorney General Khalila Astwood and Auditor General Khalid Hamid. The discussion was hosted by Mr. Drexwell Seymour.
A major highlight of the interactive session involved a deep dive into the Myers-Briggs Type Indicator (MBTI) results of the 200 public servants who took the assessment prior to the event. As a premier personality profiling framework, the MBTI categorises individuals into distinct behavioural types to reveal how they collaborate and lead. Utilising the cohortβs collective metrics, Ms. Hilary Bendon, MPA, MDR and MBTI-certified advisor to people leaders and expert conflict resolution specialist, guided a critical session on βOwn Your Profile, Optimise Your Impactβ. Ms. Bendon demonstrated how understanding these diverse profiles can minimise workplace friction, optimise communication and maximise organisational impact.
Throughout the duration of the event, participants and civil service partners engaged directly with the sessions through interactive live polling and in-person questions.
The Public Service Leadership Forum serves as a vital, dedicated space where senior executives, department heads and the next generation of public sector change-makers come together to sharpen their strategic focus. By bringing these stakeholders together, the Office of the Deputy Governor aims to ensure that every national initiative is executed with the highest level of efficiency and delivers measurable, lasting value to the citizens of the Turks and Caicos Islands.
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It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making
The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
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